Refund policy

🔁 Return & Refund Policy

At GJ Luxe Collections Ltd., we specialize in authentic, preloved designer handbags and accessories. Every item is carefully inspected and includes a Certificate of Authenticity issued by a trusted third-party authenticator.


Final Sale Policy

All sales are final.
Due to the nature of preloved luxury goods, we do not accept returns, exchanges, or offer refunds for any reason, including but not limited to:
• Change of mind
• Buyer's remorse
• Incorrect fit, size, or color expectations
• Normal signs of wear consistent with a preloved item
• Failure to read the item description or review photos before purchase
Please review all photos and descriptions carefully before placing your order. If you have any questions, we are happy to assist prior to purchase.

⚠️ Authenticity & Condition

All items are 100% authentic and come with a Certificate of Authenticity from a trusted third-party authentication service.

As these are preloved, secondhand items, signs of wear or use are expected. Any major flaws will be clearly disclosed in the product listing.

If your item arrives damaged or significantly not as described, please contact us within 48 hours of delivery, and we will work with you to resolve the issue.

By completing your purchase, you acknowledge that you have read, understood, and agreed to this Final Sale Policy.